1. Introduction

Welcome to Freyja! By accessing or using our website, https://freyjaworld.com/, and any related services (collectively referred to as "Services"), you agree to comply with and be bound by the following Terms of Service ("Terms"). These Terms apply to all users, visitors, and others who access or use the Services. If you do not agree to any part of these Terms, please discontinue use of our Services.

The website and Services are owned and operated by Freyja Retail Pvt Ltd ("Freyja," "we," "our," or "us").

2. Eligibility

By using our Services, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. You agree to provide accurate and current information when creating an account or making a purchase.

3. Use of Services

• You agree not to misuse our Services or violate any applicable laws.
• You shall not use the Services for any fraudulent, illegal, or unauthorized purpose.
• You agree to refrain from transmitting any viruses, malware, or harmful code through our website.

4. Intellectual Property

All content, trademarks, logos, and designs on https://freyjaworld.com/ are owned or licensed by Freyja Retail Pvt Ltd and are protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent from Freyja.

5. User Accounts

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

Freyja reserves the right to terminate or suspend your account if we suspect any violation of these Terms.

6. Orders and Payments

• Pricing: All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices without prior notice.
• Payment Methods: We accept payments through various methods such as credit/debit cards, UPI, and other digital payment platforms. By placing an order, you authorize us to charge the payment method provided for the total amount of your order.
• Order Confirmation: Upon placing an order, you will receive an email confirmation. We reserve the right to cancel or refuse any order due to stock availability, pricing errors, or any other reason.
• Shipping: Shipping fees and delivery times will be clearly indicated during the checkout process.

7. Returns and Refunds

We aim for complete customer satisfaction. If you are unhappy with your purchase, please refer to our Return and Refund Policy [link to policy] for more information. Refunds will be processed within a specified time frame, and the method of refund will depend on the original payment method.

8. Limitation of Liability

Freyja Retailo Pvt Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Services, including but not limited to damages for loss of profits, data, or goodwill. In any case, Freyja’s liability shall be limited to the amount paid by the user for the product or service.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy https://freyjaworld.com/pages/privacy-policy-1 to understand how we collect, use, and protect your personal information.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and Freyja does not endorse or assume responsibility for any third-party content or services.

11. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms periodically. Continued use of the Services following any changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Freyja Retail Pvt Ltd
Email: customercare@freyja.co.in